Privacy Policy

This Privacy Policy explains how Frame Yolk handles personal data when users visit or use this website in connection with legal support for apartment purchases. It describes the types of information collected, the purposes for which it is used, when it may be shared, and the choices and rights available to users under applicable law.

Policy guidance

This introduction outlines how the policy is organized and where to find key information.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
User Rights

Your Rights

Subject to applicable law, users may request access to their personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. Users may also object to processing based on legitimate interests where that basis is used. Some requests may be limited where we must keep information for legal, security, or operational reasons.

Available rights depend on the nature of the data and the law that applies to the request.
Requests

How to Make a Request

To protect privacy and prevent misuse, we may ask for information needed to verify a request and understand the data involved. We will review requests within a reasonable period and respond in accordance with applicable legal requirements. If a request cannot be fully granted, we will explain the main reason where permitted.

Requests are reviewed for identity and scope before we take action.
Data Retention

Data Retention

Personal data is retained for the period needed to provide the requested service, maintain business records, resolve disputes, meet legal or regulatory obligations, and support security and fraud prevention. When data is no longer required, we delete it, anonymize it, or otherwise restrict it in line with our retention practices and applicable law.

We keep data only for as long as needed for the stated purpose or legal recordkeeping.
Policy Updates

Policy Changes

The updated version will apply from the date it is posted on the site unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the site or other appropriate notice. Continued use of the site after an update means the revised policy applies to future processing.

We may revise this policy when our practices, services, or legal obligations change.
01

Data We Collect

We may collect identifiers and contact details, property-related information, inquiry content, account or profile details if an account is created, technical data such as device and browser information, and usage records showing how the site is accessed and used. In a legal support context, this may also include information relevant to apartment purchase queries, document review requests, and communication history.

The data we collect depends on how the site is used and what information is submitted.
02

How We Collect Data

We collect personal data directly from users when forms are completed, messages are sent, or documents are shared for review. We also receive data automatically through site operation, including log data, cookie data, and similar technical information. In some cases, information may be provided by a user’s authorized representative or by a third party involved in the same transaction or inquiry.

Information may come from direct submissions, service use, and basic technical logs.
03

Cookies We Use

We may use essential cookies that are needed for site operation, preference cookies that remember basic settings, and analytics cookies that help us understand site performance and usage patterns. Cookies may be session-based or persistent, depending on their function. We do not use cookies to collect more information than is reasonably needed for these purposes.

The site uses a limited set of cookies for operation, preferences, and basic analytics.
04

Cookie Controls

We use standard browser and device controls to manage cookies and similar technologies. Users may block or delete cookies through browser settings, and may also be able to limit certain tracking functions through device or platform preferences. If cookies are disabled, some parts of the site may not function as intended.

Cookie settings can usually be adjusted in the browser, and some site features may be affected.

Contact Information

Email contact
Telephone contact
+91 81218 37783
Postal address
20/3, Bishop Wallers East Avenue, Chennai, IN, 600004
Privacy contact

Use the contact details below for privacy questions, access requests, or concerns about this policy.

01

How We Use Data

We use personal data to operate the website, respond to inquiries, provide legal support related to apartment purchases, review submitted information, communicate with users, maintain records, improve site performance, secure the service, and meet legal or compliance obligations. We may also use data to detect misuse, resolve disputes, and support internal administration.

Processing is limited to the operational and support functions described here.
02

Service Providers and Partners

We may share personal data with vendors and service providers that support hosting, security, analytics, communications, document handling, or other operational services. Where relevant to a legal support matter, information may also be shared with professional advisers or transaction-related counterparties acting on a limited and need-to-know basis. These parties are expected to use the data only for the services they provide to us.

Service providers receive only the information needed to perform their functions.
03

Legal Disclosure

We may share personal data where required to comply with law, court orders, lawful requests, or regulatory obligations. We may also disclose information to establish, exercise, or defend legal claims, to protect the rights, property, or safety of users or others, or to address suspected misuse, fraud, or security incidents.

We disclose information only when there is a lawful basis or a clear operational need.